[Decoding Chatgpt] Yang Qingfeng | Chatgpt: Characteristic Analysis and Ethical Investigation

Since November 2022, ChatGPT, a chat robot developed by American artificial intelligence research company OpenAI, has quickly become the fastest-growing consumer-grade application in history, attracting widespread attention. The emergence of ChatGPT has become the tipping point of the development of artificial intelligence, which has promoted the competition of scientific and technological innovation in various countries to enter a new track. The leap of technology will inevitably lead to in-depth observation in application scenarios. No matter how smart artificial intelligence services become, adapting to and meeting the needs of human development is always the fundamental direction. Facing the future, discussing ChatGPT’s important influence on people’s mode of production, lifestyle, way of thinking, behavior mode, values, industrial revolution and academic research will help us to use and manage this technology correctly and then think about the development prospect of artificial intelligence.

Hegel mentioned the concept of bubble burst in the Ethical System, which meant that the process of destruction was like an expanding bubble bursting into countless tiny water droplets. If we look at the development of artificial intelligence technology with this concept, we will find that it is more consistent. After the artificial intelligence bubble burst in 1956, it became many tiny water droplets and splashed everywhere. There are AlphaGo and so on in chess; There are AlphaFold and so on in scientific research; Language dialogue includes LaMDA, ChatGPT, etc. Image generation includes Discord, Midjourney and so on. These technologies have gradually converged into a force, which has involved mankind in an era of intelligent generation.

ChatGPT: generating and embedding

Generation constitutes the first feature of ChatGPT, which means innovation, but this is questioned. Chomsky believes that ChatGPT discovers rules from massive data, and then connects the data according to the rules to form similar content written by people, and thinks that ChatGPT is a plagiarism tool. This view is somewhat inaccurate. In the process of ChatGPT generation, something new is produced. However, this is not new in the sense of existence, that is to say, it does not produce new objects, but finds unseen objects from old things through attention mechanism. In this sense, it belongs to the new in the sense of attention. In 2017, a paper entitled "Attention is All You Need" proposed transformer based on the concept of attention, and later ChatGPT used this algorithm. This technology uses self-attention, multi-head-attention and other mechanisms to ensure the emergence of new content. Moreover, ChatGPT may also generate text by reasoning, and the results can not be summarized by plagiarism.

Embedding constitutes the second feature of ChatGPT, and we can regard the embedding process as enriching some form of content. The development of intelligent technology is divorced from the track of traditional technology development. Traditional technology is often regarded as a single technical article, and its development presents a linear evolution model. However, the development of intelligent technology gradually shows embeddability. For example, as a platform, smart phones can be embedded with many apps. ChatGPT can be embedded in search engines and various applications (such as various word processing software). This kind of embedding can obviously improve the ability of agents. This is the basis of ChatGPT enhancement effect. According to Statista’s statistics, as of January 2023, OpenAI has been closely integrated with science and technology, education, commerce, manufacturing and other industries, and the trend of technology embedding is becoming increasingly obvious. The degree of embedding affects the friendliness of the robot. At present, ChatGPT can’t be embedded in the robot as a sound program. In our contact, it is more like a pen pal. In the future, companion robots and talking robots may be more important, such as voice communication, human talking, machine listening and responding.

ChatGPT’s black box status

For ChatGPT, transparency is a big problem. From a technical point of view, opacity stems from the unexplained problem of technology. Therefore, technical experts attach great importance to the interpretability of ChatGPT, and they also have a headache about the black box effect of neural network. In terms of operation mode, the operation of ChatGPT itself is difficult to explain. Stuart Russell clearly pointed out that we don’t know the working principle and mechanism of ChatGPT. Moreover, he doesn’t think that the large-scale language model brings us closer to real intelligence, and the interpretability of the algorithm constitutes a bottleneck problem. In order to solve this problem, they can observe the mechanism of neural network and touch the underlying logic through some technical methods such as reverse engineering. And through the mechanical interpretable method, the results are displayed in its visual and interactive form. With the help of these methods, they opened the black box of neural network. However, the interpretability obtained by this method is only effective for professional and technical personnel.

From a philosophical point of view, the emergence of black box is related to terminology. Difficult and obscure terms will affect the acquisition of theoretical transparency. For example, the theoretical concepts on which ChatGPT algorithm depends need to be clarified. In the article "Attention is All You Need", attention mechanism is a common method, which includes self-attention and multi-attention If these concepts are not effectively clarified, it will be difficult for outsiders to understand, and the black box will still not be opened. Therefore, one of the most basic problems is to clarify attention itself. However, this task is far from complete. Ethical problems caused by lack of transparency will bring about a crisis of trust. If the principle of ChatGPT is difficult to understand, its output will become a problem. In the end, this defect will affect our trust in technology and even lose confidence in technology.

Enhancement effect of ChatGPT

ChatGPT is an intelligent enhancement technology. What it can do is to intelligently generate all kinds of texts. For example, generate an outline of data ethics and generate the research status of a frontier issue. This obviously enhances the search ability and enables people to obtain higher efficiency in a short time. This enhancement is based on generativeness and embeddedness. From the generative point of view, it realizes the discovery of brand-new objects through the transformation of attention; In terms of embeddedness, it greatly improves the function realization of the original agent.

As an intelligent technology, ChatGPT can obviously improve the work efficiency of human beings. This brings out a basic problem: the relationship between human beings and agents. We divide intelligence into substantive intelligence and relational intelligence. Entity intelligence, that is, the intelligence possessed by entities, such as human intelligence, animal intelligence and entity robot intelligence; Relational intelligence is mainly used to describe the relationship between human beings and agents, and augmented intelligence is the main form of relational intelligence. It is necessary to purify the enhanced intelligence, make it show the general significance of people and technology through philosophical treatment, and make it have normative significance through moral treatment.

However, ChatGPT, which can enhance the effect, will cause some ethical problems. The first is the problem of intelligence gap. At present, this technology is limited, and there is a certain technical threshold, which will lead to the widening gap among users, that is, the gap caused by intelligent technology. This is the gap and gap arising from the acquisition of technology. The second is the issue of social equity. Unless this technology can be as popular as mobile phones, this fairness problem will be exposed very significantly. People who can use ChatGPT to work are likely to improve their efficiency significantly; Those who can’t use this technology will keep their efficiency at the original level. The third is the problem of dependence. Users will feel the convenience of this technology during use. For example, it can quickly generate a curriculum outline, write a literature review, and search for key information. This will make users gradually rely on this technology. But this dependence will have more serious consequences. Taking searching literature as an example, with the help of this technology, we can quickly find relevant literature and write a decent summary text. Although ChatGPT can quickly generate a literature review, it has lost the academic training of related abilities, so the result may be that researchers and students have lost their abilities in this field.

The relationship between ChatGPT and human beings

In the face of the rapid offensive of ChatGPT, academic circles generally take a defensive stance, especially many universities have banned the use of this technology in homework and thesis writing. However, prohibition is not the best way to deal with it. Technology is like water, which can be infiltrated in many ways, so relatively speaking, rational guidance is more appropriate.

To guide rationally, we need to consider the relationship between agents and human beings. I prefer to compare the relationship model between the two to "make the finishing point". Taking the generation of text outline as an example, ChatGPT can generate a data ethics outline based on data processing links around related ethical issues in data processing, such as collection, storage and use. In a narrow sense, this outline is appropriate and can reflect some aspects of ethical issues in data processing. However, from a broad point of view, this outline is too narrow, especially only from the data processing itself to understand data, without considering other aspects, such as dataization, data and lifestyle. What we can do or want to do is to make the finishing touch on the generated text and make it "live" through adjustment. In this way, the position of intelligently generated text has also begun to be clear: it is the finishing touch of human beings that plays a key role in the generation. Without this pen, the intelligently generated text is just a text without soul. If not, it will be difficult to guarantee the meaning and value of human beings, and the corresponding ethical problems will also arise.

Comparison of Virtual Human Technology in Application Scenes: Fengping Intelligent VS Xiangxin Technology

Virtual human technology is a new technology based on artificial intelligence, which has been applied in many fields, such as medical care, education, finance, local life, customer service and so on. In the virtual human technology, Fengping Intelligent and Xiangxin Technology are two famous enterprises.

Xiangxin technologyIs a company focusing on the development of virtual avatars and virtual assistants, and its virtual human technology is mainly used in intelligent customer service, intelligent shopping guide, smart home and other fields. The virtual human technology of Xiangxin Technology mainly has the characteristics of vivid image, friendly interaction and rich expression.

In the virtual human creation module, Xiangxin Technology quickly realizes the creation of high-quality and high-precision digital people with the help of single photo character modeling technology, AI-assisted surrealism modeling technology and deep learning technology. Various virtual human styles including 3D cartoon, 3D surrealism and 2D real people meet the business needs of virtual people in different scenes. At the same time, it supports the face-driven, body-driven and voice-driven driver-interaction of virtual human, and creates a virtual human solution that can be seen, understood, thought, performed and answered for all walks of life.

In contrast, the virtual human technology of Fengping Intelligent is more extensive and can be applied to many fields.Fengping intelligent virtual human technology can realize many functions such as medical diagnosis, education and training, financial management, local service and so on, and it is more advanced and mature in technology.

In the medical field, Fengping intelligent virtual human technology can be used to replace real doctors and do some short video science popularization, intelligent consultation, health management and other things.

In the field of education, Fengping intelligent virtual human technology can be applied to online learning, intelligent tutoring, adaptive learning and other aspects to provide students with more personalized learning services. For example, it is no problem to replace the teacher to complete the repetitive work, or to take the place of the teacher in the online course.

In the financial field, Fengping intelligent virtual human technology can be applied to financial product recommendation, investment advice, risk assessment and other aspects to provide users with more comprehensive and accurate financial services. For example, if the insurer wants to make a short video, he can make a short video in batches through digital avatar, and quickly lay the content.

In the field of local life, Fengping intelligent virtual human technology can replace real bloggers to explore shops. Local life merchants need to turn on traffic, and generally invite real bloggers to visit the store, which is costly and ineffective. If you have a digital person, you can easily bring goods in the field of short video and live broadcast.

To sum up, the virtual human technology of Xiangxin Technology has certain advantages in the fields of virtual avatars, virtual assistants and spokespersons, but it is more comprehensive, advanced and mature in the extensiveness of application scenarios, the maturity of technology and the services and functions that can be provided.

Fengping intelligent virtual human technology can be applied to medical treatment, education, finance, local life, customer service and other fields, providing users with more comprehensive, efficient and intelligent services, with broader application prospects.

In the development of virtual human technology, the maturity of technology, the diversity of application scenarios, the richness of services and functions are all important factors that determine the competitiveness of enterprises. Xiangxin Technology and Fengping Intelligent are constantly promoting the innovation and application of virtual human technology. I believe that more enterprises will join the research and development and application of virtual human technology in the future to promote the continuous development of virtual human technology and provide users with more intelligent and personalized services.

Xunfei Intelligent Recorder: AI empowers the office scene, and treasure productivity tools help people in the workplace to evolve strongly.

If we compare life to a marathon, we will encounter various obstacles on the way:

If you are a journalist, but your patience is worn away by the noise of the city?

If you are a lawyer, but your ideas are disturbed by your client’s argument?

If you are a grassroots livelihood worker, you can’t understand the local dialect when visiting?

If you are a teacher, do you lecture during the day and organize at night?

If you are a student, can’t the typewriters keep up with their brains?

……

These questions can be answered in the brand-new short film "The Secret Code Behind the Leader" of Xunfei Intelligent Recorder!

Constantly explore users’ needs and give play to the leading spirit.

Many users say that they don’t want the content to be transmitted to the cloud when they participate in important confidential meetings. The offline transcription mode of Xunfei Intelligent Recorder is based on the user’s needs, fully considering the security and stability requirements of users in the financial, legal, journalist and other industries. The first research and implementation of the offline function can enable office workers to realize real-time and efficient transcription even when the network is poor or even offline, ensuring that the privacy content is not leaked, fully demonstrating the innovative spirit of the leader, and constantly bringing more convenience and convenience to users’ life and work.

Test of dialect transcription technology in Xunfei Institute

As a company that engraves artificial intelligence voice technology in its bones, Iflytek is almost strict in its technical requirements and pursuit of innovation. It is necessary to make technology keep pace with the update of users’ needs from a more forward-looking perspective.

Discussion on Optimization of Transcription Function of Xunfei Institute

Empowering office with science and technology, boosting workplace advancement with efficiency advantage

We always want to race against time to move forward, but the fast-paced life is full of many distractions, sometimes overwhelming. Whether it’s the boring city noise during the interview, the incomprehensible dialect or the disturbed meeting minutes, people have to stop. Just like the three users shown in the video, their enthusiasm and patience are gradually exhausted.

The reporter interviewed on the street.

Iflytek is committed to using AI voice technology to help users solve difficult problems and benefit more people’s work and life. The 15-meter long-distance pickup can meet the needs of large-scale conference scenes, and the speaker’s words can be accurately reduced in small-voice discussions. Real-time transcription in business negotiations distinguishes speakers, helping users to obtain information quickly and comprehensively, and refining effective content accurately, without worrying about missing details. Let more people get rid of the vacant arrangement, win the efficiency advantage in the office, and become the leader in their own career.

Grassroots workers are visiting the community.

Leading the formulation of industry norms and promoting the sound development of the industry to the world.

In July, 2022, Iflytek jointly took the lead in compiling the industry standard of intelligent recording pen, which was approved by the Ministry of Industry and Information Technology. In the future, the recording pen industry will gradually form a mature industry standard, which will guide the benign circular development of the industry. At the same time, this is also the recognition of the technical strength and market influence of Xunfei Intelligent Recorder.

Everyone wants to be a leader, but without these efforts behind it, it is impossible to support this title. Iflytek has always been committed to leading China’s voice technology to the world, always keeping its technological lead and foresight, allowing innovative technologies to land in the form of available products, allowing technologies to be used by consumers, solving problems for users in various scenarios, bringing them tangible gains, and promoting the sound development of the whole industry. This is the significance of a leader.

Gao Jianqing, Vice President of Xunfei Research Institute

As Vice President Gao Jianqing of Xunfei Research Institute said, "Turning the voice technology that can change the world into a tool that can be used by everyone has become a driving force for more people to move forward." Let artificial intelligence voice technology widely benefit daily applications, and help every user to achieve self-transcendence again and again on the career track!