2015In, in accordance with the unified arrangements and requirements of the CSRC, our bureau conscientiously implemented the Regulations of People’s Republic of China (PRC) Municipality on the Openness of Government Information (hereinafter referred to as the Regulations), the Measures of China Securities Regulatory Commission on the Openness of Securities and Futures Supervision and Management Information (for Trial Implementation), and the Guidelines of China Securities Regulatory Commission on the Openness of Regulatory Information upon Application (for Trial Implementation), and earnestly promoted the disclosure of regulatory information in order to facilitate investors and regulatory objects to consult and accept social supervision.

I. Active disclosure of information

2015In, our bureau publicized government information through websites and other forms.344Article, mainly covering the following aspects:

(1) Important regulatory work trends

Publish important regulatory news in the column of "Regulatory Work"twelveArticle, mainly including the spirit of important meetings of the Central Committee and the CSRC, the development trends of the capital market in the jurisdiction, important work meetings in the jurisdiction, investor protection publicity, cooperative supervision and the progress of key work of our bureau.

(2) Announcement of important notices

Publish important notices and announcements in the "Notice Announcement" column.nineArticle, mainly including the abolition of some normative documents, the improved daily supervision workflow, the special inspection tasks assigned and the recruitment information of civil servants. Among them, our bureau has implemented the State Council’s decision-making arrangements on decentralization and transformation of government functions. On the basis of cleaning up normative documents in previous years,2015In 2000, we continued to clean up and abolish it.53Securities and futures regulatory normative documents and publicize them to further relax the control and restraint on the micro-level of market players.

(3) Work guidelines

In the "guide" column, the work guide for filing and approval matters is issued.sevenItem. Among them, our bureau compared with the CSRC2015Cancellation and adjustment of filing matters since, a total of cancellation of institutional futures filing matters were cleared.84Item, at the same time simplify the way of submission, cancel.31Written submission and36Requirements for submission of electronic message system. At present, our bureau reserves filing matters.103Item, there are regulatory documents and laws and regulations of the CSRC as the basis, and the cancellation rate is up to.44%.

(4) Administrative license

Increase the supervision of market entities on the operation of power through measures such as public approval of administrative licenses and timely publicity of work progress.2015In 2000, the approval of administrative license was issued and made public.45Pieces, only last year.20%, the release of administrative licensing matters acceptance and review progress publicity table.19Pieces. At the same time, greatly improve the efficiency of administrative licensing review. Taking the approval of securities fund management institutions as an example,2015Annual average audit of each administrative license11Days, the audit efficiency increased nearly compared with the previous year.thirty percent.

(five) administrative supervision measures and administrative penalties

Continue to increase the accountability of illegal market players and severely punish all kinds of illegal and untrustworthy behaviors. In the "integrity information" column, the administrative supervision measures involving listed companies, securities companies, commercial banks, etc. will be released in a centralized manner.11A, effectively improve the regulatory deterrent. In the "administrative punishment" column, the administrative punishment decision of our bureau was issued.fourPieces, the quantity is last year.fourTimes, increased the intensity of punishment and accountability.

(6) Information of listed counseling enterprises

Publish the basic information of counseling enterprises in the column of "Counseling Enterprise Information"66Article, counseling work progress report73Article, counseling work summary report50Article. We will provide convenient, low-cost and high-transparency services for market participants by improving the publicity and update frequency of market-focused hotspots such as counseling enterprise information.

(7) Market statistics

Publish "Monthly Report of Market Statistics in Jurisdiction" in the column of "Statistical Information"twelvePeriod, "the area of counseling and supervision briefing"twelvePeriod.

(8) List of supervised objects

Publish the list of listed companies in the column of "regulated objects"oneList of enterprises in the period and new third boardthreeList of futures and securitiesfiveList of futures and futures2List of futures and funds2Period.

(9) Institutional functions

In accordance with the relevant requirements of the CSRC, carry out the adjustment of internal offices, improve relevant systems and processes, and clarify the positions and responsibilities of each office to better meet the needs of regulatory transformation. Update the profile of the organization and the setting of offices in the column of "Institutional Functions" in time.

Second, the publicity response

2015In 2006, our bureau publicized and conveyed regulatory policies and authoritative information through various means such as holding meetings and thematic publicity.

(a) the main person in charge of the speech

threemoon31sun, our bureau held.2015The main person in charge made a keynote speech at the regulatory work conference of securities and futures operating institutions in the jurisdiction in. The conference study conveyed the spirit of the national conference on securities and futures supervision, and reviewed and summarized.2014In this paper, the innovation, development and supervision of the industry in 2000 were analyzed, and the opportunities and challenges faced by the industry under the new normal were deeply analyzed.2015The work in 2000 was fully deployed, and media representatives from the jurisdiction attended the meeting.

sixmoon26sunOur bureau held the first regulatory meeting of private equity investment funds in the jurisdiction, and the main person in charge made a keynote speech. The meeting analyzed the development status of the private equity fund industry in the jurisdiction, conveyed relevant policies and regulations and self-discipline service measures, and put forward the next step to standardize the development requirements. Relevant departments of Zhejiang provincial government, responsible persons of local financial offices and jurisdictions have completed registration.500More than 100 private equity fund leaders and media representatives attended the meeting.

(2) Maintaining market stability

aim at2015yearsixThe stock market fluctuated abnormally after the end of June, and our bureau took a series of effective measures to ensure the stable operation of the market. The first is to guide the organization of Zhejiang listed company associations.184The listed companies in 20 jurisdictions issued a joint statement at the first time, promising not to reduce their holdings during the year, increase cash dividends and improve the transparency of information disclosure. The second is to supervise the listed companies in the jurisdiction to strictly implement the various notices of the CSRC on maintaining stock price stability.90%The above listed companies announced the stock price stability plan.

(3) Theme publicity

With "12.4The National Constitution Day and the National Legal Publicity Day took the opportunity to hold publicity activities for investor protection squares, closely following the themes of market risk disclosure, prevention of illegal securities activities, laws and regulations and integrity publicity. At the event site, through case risk warning and knowledge question and answer, the determination of "the regulatory authorities to safeguard the legitimate rights and interests of investors, especially small and medium investors, and promote the healthy development of the capital market" was conveyed to investors.

Actively implement the requirements of the CSRC on carrying out publicity and education on preventing illegal securities and futures activities into the community, cooperate with public security departments, and post posters on preventing illegal securities and futures activities into the community.sixTen thousand copies, distribution of brochures.sixTen thousand copies, covering all communities in the province (except Ningbo).

(4) Investor protection

Actively deepen the work of investor protection, and publish the market information of the jurisdiction in the column of "Investor Protection"oneArticles, illegal publications to publicize knowledgesixArticle. Among them, through the compilation of relevant cases and laws and regulations, the third batch was publicized.sixInstitutions without securities investment qualifications, summarizing and preventing illegal securities consulting activities, and other ways to strengthen publicity and guide investors to invest rationally.

(V) Media public opinion

In the "media reports" column, inform the press conference of the CSRC and forward the important work information of the CSRC.sixty-nineArticle. By revising the Measures of Zhejiang Securities Regulatory Bureau for News Publicity, the media reception and news release work will be standardized.

Iii. information disclosure upon application

(1) Application status

2015In, our bureau received a total of applications for government information disclosure.2Pieces. Among them, face-to-face applicationoneApplication for documents and lettersonePieces.

(2) the reply.

Our bureau is very concerned about the information received2All applications for government information disclosure were answered within the statutory time limit. Among them, those who agree to make a public replyoneA, agreed to part of the public reply.onePieces. Part of the application information has not been made public because it is not the government information referred to in the Regulations, does not belong to the information disclosed by this administrative organ, and the application information does not exist.

Four, regulatory information disclosure fees and exemptions.

2015In 2000, our bureau did not charge the applicants for information disclosure such as retrieval, copying and mailing.

V. Application for administrative reconsideration and administrative litigation due to information disclosure

2015In, there was no application for administrative reconsideration or administrative litigation for information disclosure in our bureau.

Six, the main problems existing in the supervision information disclosure and the next step.

2015In 2000, the supervision information disclosure work of our bureau achieved certain results, but there is still a gap with the growing demand of the public, and the relevant systems and working mechanisms of supervision information disclosure work need to be further improved. In particular, at present, there is a lack of specific operational guidelines for disclosure by application, and it is difficult to judge whether a small number of information disclosed by application belongs to the scope of disclosure, which is difficult to accurately grasp during review.

2016In, our bureau will further promote the disclosure of regulatory information from the following two aspects:

(a) increase the intensity of active information disclosure, standardize the disclosure of information according to the application.

One isIn accordance with the principle of "openness is the norm, and non-disclosure is the exception", we will increase the intensity of active information disclosure, improve the active information disclosure review mechanism and information disclosure guidelines in combination with confidentiality self-inspection, and enrich the information outside our bureau. Second, combined with the revision of the the State Council Municipal Government’s information disclosure regulations, we should formulate the rules for information disclosure according to the application, revise the information disclosure system, improve the circulation procedures and the case consultation and coordination mechanism, strengthen the internal coordination of information disclosure according to the application, and do a good job in legal review and confidentiality review before disclosure. The third is to strengthen the investigation and business training of information disclosure, strengthen the research and analysis of information disclosure cases in recent years, sum up relevant experience, and improve the supervision work of our bureau.

(B) to strengthen the interaction between information disclosure and public opinion guidance of news media.

One isBefore releasing important or sensitive work information, we should do a good job in guiding news propaganda, formulate emergency plans, and pay close attention to news public opinion after publication. Respond to problems and doubts with high social concern in a timely and accurate manner, release authoritative information, and strengthen public opinion guidance. Second, according to the Measures for the Press Work of the CSRC and the press work system of our bureau, we will further standardize the media reception and press release, strengthen the construction of information disclosure platforms and channels, give full play to the role of websites, press conferences, Weibo, WeChat, TV newspapers and other means to disseminate government information, and enhance the transparency of securities and futures market supervision.

 

　　The 20th National Congress of the Communist Party of China（CPC）, which attracted worldwide attention, was grandly opened in Beijing on the morning of 16th. When the General Secretary of the Supreme Leader delivered a report to the Congress on behalf of the 19th Central Committee, he declared: "From now on, the central task of the Communist Party of China (CPC) is to unite and lead the people of all ethnic groups in China to build a socialist modernization power in an all-round way, realize the goal of the second century, and comprehensively promote the great rejuvenation of the Chinese nation with Chinese modernization."

　　"Chinese modernization is the socialist modernization led by the Communist Party of China (CPC). It not only has the common features of modernization in all countries, but also has the characteristics of China based on its own national conditions. Chinese-style modernization is a modernization with a huge population, a modernization of common prosperity for all people, a modernization of harmonious material civilization and spiritual civilization, a modernization of harmonious coexistence between man and nature, and a modernization of peaceful development. " General Secretary of the Supreme Leader made a comprehensive and systematic explanation on the important features, essential requirements, strategic arrangements, major principles and other theoretical and practical issues of "Chinese modernization" in the Report to the 20th CPC National Congress of the Party, and profoundly answered the fundamental question of "what kind of socialist modernization power to build and how to build a socialist modernization power" in a country with a long history of civilization, which pointed out the way forward for the whole party and people of all nationalities to strive to write a new chapter in building a socialist modernization country in an all-round way and greatly expanded the way for developing countries to modernize. The systematic exposition of Chinese modernization enriches and develops the connotation of Socialism with Chinese characteristics Thought of the Supreme Leader in the new era, and will surely guide us to win new and greater victories in the second century of endeavor.

　　Since modern times, China’s modernization process has been deeply influenced by the outside world, and several modernization opportunities have been interrupted by external forces. However, in the arena of pursuing national modernization, the Communist Party of China (CPC) led the people of China to be unwilling to lag behind, catch up, be confident and self-reliant, and be upright and innovative. After long and arduous exploration and practice, especially the continuous innovation and breakthrough in theory and practice since the 18th National Congress of the Communist Party of China, our Party has United and led the people of the whole country into a new journey of building a socialist modernized country in an all-round way, and promoted and expanded Chinese modernization.

　　Building a socialist modern country in an all-round way is a great and arduous undertaking with a bright future and a long way to go. On the one hand, the great changes in the world that have never happened in a century have accelerated their evolution, a new round of scientific and technological revolution and industrial transformation have developed in depth, the international power has been profoundly adjusted, and China’s development is facing new strategic opportunities and challenges. On the other hand, influenced by the epidemic of the century, anti-globalization thoughts, unilateralism, protectionism and local conflicts, the world has entered a new period of turbulent change. We must enhance our sense of hardship, adhere to the bottom line thinking, be prepared for danger in times of peace, and take precautions. On the way forward, we must firmly grasp major principles and achieve five "persistences", namely, upholding and strengthening the overall leadership of the Party, adhering to the Socialism with Chinese characteristics Road, adhering to the people-centered development thinking, persisting in deepening reform and opening up, persisting in carrying forward the spirit of struggle, and overcoming all kinds of difficulties and challenges with all our strength.

　　I will ride the wind and break the heavy waves some day, and then set the cloudlike sail and cross the sea. Today, we are closer, more confident and able to realize the goal of the great rejuvenation of the Chinese nation than at any time in history, and at the same time we must be prepared to make more arduous and arduous efforts. The great changes in the new era inspire us to deeply understand the decisive significance of the "two establishments", firmly and consciously achieve the "two maintenance", and under the strong leadership of the CPC Central Committee with the supreme leader as the core, firmly follow the "two-step" strategic arrangement of building a socialist modern country in an all-round way made by the 20th National Congress of the Communist Party of China, forge ahead, take the initiative to change, take the initiative to prevent and resolve risks, and constantly win new victories in building a socialist modern country in an all-round way!

The picture shows the information of Xi ‘an Hefeng Bigu Chinese Culture Communication Co., Ltd. Zhang Yichen photo

　　Zhongxin. com, Xi ‘an, November 23rd (Reporter Zhang Yichen) In view of the fact that Xi ‘an "Drinking Wind and Bigu Chinese Culture Communication Co., Ltd." (hereinafter referred to as "Drinking Wind and Bigu" Company) was included in the list of government subsidies, the reporter learned from the official of Qujiang New District in Xi ‘an on the 23rd that the company’s business content and business qualification have been questioned and complained, and its business has been suspended at present, so its qualification for applying for double innovation subsidies was cancelled.

The picture shows Xi ‘an Hefeng Bigu Chinese Culture Communication Co., Ltd. Zhang Yichen photo

　　A few days ago, Xi ‘an Qujiang Cultural Industry Development Center announced the redemption list of corporate double-creation vouchers in the second quarter. Some netizens found that a company named "Xi ‘an Drinking Wind and Bigu Chinese Culture Communication Co., Ltd." was among them, and found that the company repeatedly promoted that Bigu could lose weight, age and treat stomach problems, which caused doubts.

　　It is understood that Xi ‘an Hefeng Bigu Chinese Culture Communication Co., Ltd. was incorporated on November 24, 2017. It belongs to the incubating enterprise of Zhejiang Wenchuang Industrial Park, and its business scope covers the organization, planning and health management of Chinese cultural exchanges.

　　There are media reports here. It is written in an official "Description on the Double-Creation Subsidy of Netpass Drinking Fengbigu Company" in Qujiang New District of Xi ‘an that on June 28, 2019, the company applied for the second quarter double-creation voucher of Qujiang New District on the Star Enterprise Service Platform. The application item is "Energy Consumption Subsidy" and the expected redemption amount is 5644.29 yuan. At the same time, in the publicity stage of the "Double Creation Voucher" in the second quarter, if any objection is raised to the publicity enterprise, it will be investigated and verified according to the reflected situation, and the payment will be suspended. If the situation is true, it will be disqualified.

The picture shows Xi ‘an Hefeng Bigu Chinese Culture Communication Co., Ltd. posting a notice of "suspension of business". Zhang Yichen photo

　　The notice issued by Xi ‘an Qujiang Cultural Industry Development Center on the evening of 22nd on the publicity results of "Double Creation Voucher" in the second quarter showed that there were 69 enterprises and 4 service organizations applying for the subsidy of "Double Creation Voucher" in Qujiang New District in the second quarter, and 68 enterprises and 4 service organizations passed the publicity. The enterprise that failed to pass the publicity was Xi ‘an Drinking Wind and Bigu Chinese Culture Communication Co., Ltd. During the publicity period, the company’s business content and business qualification were questioned and complained, and its business has been suspended at present, so its qualification for the second quarter was cancelled.

　　The official of Qujiang New District in Xi ‘an said that it will continue to refine and improve relevant support policies, promote enterprises to achieve the unity of social benefits and economic benefits, and create a positive and dynamic entrepreneurial environment.

　　[Global Network Reporter Cui Tianye] "One, two, three, four, genocide, war, slavery; Five, six, seven, eight, America is never great! " On July 4th, it was the Independence Day of the United States. Trump had just delivered a speech at the White House celebration, "Pay tribute to America". A group of demonstrators who opposed racial discrimination gathered in the square outside the White House and burned an American flag while shouting the above slogan. Today, these two pictures recorded by American media are in sharp contrast.

　　According to The Hill’s report on the 4th, the video taken at the scene showed that a group of demonstrators were burning the American flag in the square now named "Black Life is Life" outside the White House. The demonstrators at the scene shouted slogans: "One, two, three, four, genocide, war, slavery; Five, six, seven, eight, America is never great! "

　　报道称，在示威者的口号声中，短短几秒内，星条旗就化为灰烬。

　　另一段视频则显示，在烧国旗前，一名年轻的黑人女性在地上摊开了国旗，另一名戴着扩音器的女子则高喊，“去xx的7月4，去xx的美国国旗。这就是我们要说的！”这名戴着扩音器的女子还和另一名男子吵了起来。女子问“美国国旗代表什么”，男子回答称“美国，每一个生活在美国的公民”，但女子随后表示，星条旗上的“条”是奴隶制的象征，“它（美国）是在奴隶的脊背上建立起来的”。

　　《国会山报》表示，焚烧国旗的活动是美国一批极左翼示威者组织的。除了焚烧国旗，另一个名为“拒绝法西斯主义”的组织当天也举行了抗议活动，要求特朗普和副总统彭斯下台。报道称，烧国旗和组织抗议活动的两个组织都经常公开反对美国政府。

　　据报道，此前特朗普曾对焚烧国旗的示威者进行抨击。在独立日当天“致敬美国”的讲话中，特朗普说这些人是“激进的左翼人士”；一个月前，特朗普也曾抨击这些人，称焚烧美国国旗的人“都该进监狱”。但《国会山报》称，焚烧美国国旗的行为并不违法，美国最高法院在1989年裁定，这一行为收到宪法第一修正案的保护。

China Quality News Network News In 2021, the market supervision system in Yiwu City, Zhejiang Province received a total of 138,795 consumer complaints and reports, which was 30.7% lower than that in 2020, including 66,474 complaints and 70,297 reports, saving consumers a total economic loss of 5,429,200 yuan.

From the analysis of complaint categories, the top four commodities are household items 12,676, clothing, shoes and hats 6,780, children’s products 4,179 and general food 3,851 respectively. Services accounted for 8370 sales services, 1662 catering and accommodation services, 515 beauty salons and bathing services, and 266 complaints about production, maintenance and repair. In order to give full play to the warning education function of the case, effectively protect the legitimate rights and interests of consumers, and raise the public’s awareness of consumer rights protection, the top ten typical cases of consumer rights protection in the city in 2021 are hereby notified as follows:

1. Merchants induce consumption

Rational consumption should not be credulous.

Brief introduction of the case

In January, 2021, when shopping in a supermarket in Shangxi Town, Mr. Yu inadvertently found that the jewelry store in the supermarket was holding a lucky draw, and he participated in it with the mentality of trying his hand. As a result, he won the first prize. The clerk said that he had drawn a jade ornament worth 22,980 yuan, but he had to pay an additional processing fee of 2,000 yuan to extract the commodity. At that time, Mr. Yu paid for the goods when his mind was hot. Later, after being screened by a friend, he found that the jade was only worth a few hundred yuan. When he went to the merchant, he wanted to return the money or the discount was rejected, but he could only complain. After mediation by the market supervision office of the jurisdiction, the merchant agreed to apologize to Mr. Yu, return the goods and refund, and give another piece of jewelry.

Consumer Reminder: In real life, it is a common deception for unscrupulous merchants to engage in commodity promotion activities in a false way such as prize-winning sales. Consumers must be vigilant and consume rationally, and they should not ignore all kinds of consumption traps just because they think they are "cheap". In the face of prize-winning sales, consumers must be rational, carefully read the detailed information such as award setting, redemption method and activity rules, and report to the regulatory authorities in time when their rights and interests are infringed. In addition, consumers should have the habit of keeping relevant consumption vouchers to facilitate rights protection.

2.Wechat shopping is difficult to return

Mediation of disputes according to law

Brief introduction of the case

At the end of June, 2021, Ms. Ye, a Qingdao consumer, was attracted by a Wechat business advertisement on WeChat platform, and bought a natural emerald bracelet with the value of 2,888 yuan. Before purchase, the merchant indicated that the goods could be returned within 24 hours after receipt. After receiving the goods on July 3rd, Ms. Ye didn’t like the appearance and wanted to exchange the goods. After being confirmed by the person in charge of Wechat business, she sent them by SF Land, but she didn’t expect that the merchants had to send them back by SF Air, otherwise the delivery time would exceed 24 hours, and the goods could not be returned. Despite several communications, the merchant has never agreed to return the goods for a refund. Helpless, Ms. Ye had to make a claim for rights protection through the market supervision complaint platform. In the mediation, the staff pointed out that the behavior of merchants asking consumers to deliver goods by SF Express within 24 hours has increased unreasonable obligations and expenses for consumers and infringed on their legitimate rights and interests. After mediation, the merchant agreed to return the goods for a refund.

Consumer Reminder: Shopping on WeChat platform is a way to sell goods online, and it should abide by the relevant provisions of the Consumer Protection Law and the Interim Measures for Seven Days’ Return of Goods on the Internet without Reasons. Operators engaged in online commodity service transactions should operate in good faith and abide by the law, enhance their legal awareness, and strictly abide by the seven-day return without reason. Due to the lack of platform supervision, Wechat business should consciously perform after-sales obligations in strict accordance with the Consumer Protection Law, the Measures for the Supervision and Administration of Online Transactions and other laws and regulations. When dissatisfied with the online shopping goods, consumers should apply for a refund in time if the goods are not damaged, arm themselves with legal weapons and safeguard their legitimate rights and interests.

3.Tiles turn from light gray to dark gray.

Who is responsible for the loss?

Brief introduction of the case

In November 2021, Ms. Wu ordered a batch of floor tiles in a ceramic firm in Dachen Town, Yiwu City for 5280 yuan, and agreed that the merchant would be responsible for transporting and installing the tiles. When the follow-up merchants delivered the goods, Ms. Wu was not at home, and her family cooperated with the merchants to carry out the paving. Ms. Wu went home a few days later and found that the color of the floor tiles on the spot was obviously inconsistent with the color of the samples when ordering. The ones ordered were light gray and the ones paved were dark gray. Ms. Wu asked to stop the construction and replace it, but the merchant thought that the model of the floor tiles was the same as that purchased by Ms. Wu, and the floor tiles had been partially paved, so they were unwilling to replace and compensate. After verification, there are obvious differences between the colors of the floor tiles ordered by Ms. Wu and those paved. After mediation, the consumer agreed that the merchant would refund the payment of 5,000 yuan, and the laid floor tiles would not be removed or replaced.

Consumer Reminder: When consumers buy home improvement building materials such as floor tiles that are displayed in kind samples, they should pay attention to retaining the specific details of the selected styles, and confirm with the merchants in the form of written or kind samples. If both parties have an agreement on the details of the transaction, they must clearly state it in the corresponding contract or bill. Once consumers find that their legitimate rights and interests have been infringed, they should seek the help of relevant departments in time and take up legal weapons to safeguard their legitimate rights and interests. At the same time, when selling goods, operators of home improvement building materials must remind consumers of the relevant situation if there may be color difference or other defects in different batches of products, earnestly fulfill their obligation of informing, and make written confirmation with consumers when delivering goods to avoid unnecessary disputes or losses.

4.Toy allergy leads to disputes

The rights and interests of infants need more attention.

Brief introduction of the case

In August, 2021, Ms. Zhu, a consumer, bought a toy named "Magic water sprite" on Tmall platform, and gave it to her children to play with after receiving the goods. She didn’t want her children to have symptoms of redness and swelling in a few days. After hospital examination, she was diagnosed as a blood infection caused by skin, resulting in medical expenses of more than 3,500 yuan. Ms. Zhu failed to negotiate with the merchants and had to complain to the market supervision office in the jurisdiction. After investigation, the "Magic water sprite" toys sold by the merchants were purchased through formal channels, and the products have been certified by the state compulsory products, and no illegal acts were found in the sales process of the merchants. Considering that Ms. Zhu’s child did have serious allergic symptoms due to the use of this product, after patient persuasion, the two sides finally reached an agreement, and the merchant agreed to bear the medical expenses of 3,512 yuan.

Consumer Reminder: Article 18 of the Consumer Protection Law stipulates that business operators should ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. Although there is no product quality problem in the products sold by the merchants in this case, there are many chemicals in the products, which come into contact with the skin in a large area during use, and there is an allergic risk to individuals with different constitutions. Merchants should predict and remind all kinds of risks of products in the sales process, and fulfill their obligation to inform.

5.difference of a single word

Although it is careless, it is also responsible.

Brief introduction of the case

In March, 2021, Mr. Zhou bought two cans of baby milk powder in a maternal and child store in Choucheng. When he brewed the baby, he found that the printing on the bottom of the milk powder jar did not match the signboard of the store. Mr. Zhou was very worried about the quality of the milk powder, so he complained to the market supervision office in the jurisdiction. After verification, the maternal and infant store provided the food production license, food business license, test report and sales list of the milk powder sold, but Mr. Zhou’s milk powder was indeed purchased in the store, with relevant bills as evidence, and the bottom of the milk powder did have typographical errors. The merchant said that the goods sold in the store were uniformly allocated by the general warehouse. In order to distinguish the whereabouts, the name of the store was printed on the bottom of the milk powder, and an employee printed the word "love" into the word "ai", which led to the complaint. After mediation, the maternal and child store finally agreed to compensate Mr. Zhou for 8 cans of milk powder with the same brand and the same number of segments.

Consumer Reminder: According to Article 21 of the Consumer Protection Law, business operators should indicate their real names and marks. As a seller of milk powder, although there are no subjective mistakes and quality defects, the difference between the words "love" and "ai" has caused unnecessary troubles to consumers, and they should reasonably bear tort liabilities such as compensation for losses.

6.The restaurant slipped and fell.

Defend rights according to law and get compensation

Brief introduction of the case

In October 2021, when a consumer Yang was dining in a hot pot restaurant in Choujiang, he accidentally fell down the steps and hit his back waist because the ground in the store was slippery, and was diagnosed as a sacral fracture by the hospital. Due to the great differences between the two sides on the responsibility, they complained to the Consumer Protection Committee. After receiving the complaint, the Municipal Consumer Protection Committee organized personnel to conduct an investigation and verification at the scene, confirming that the consumer Yang slipped and fell when he was eating at the store because the bottom of the hot pot spilled on the ground. After many mediations, the two sides reached an agreement, and the restaurant compensated Yang for medical expenses, nursing expenses, lost time and other 12,000 yuan at one time.

Consumer Reminder: Article 18 of the Law on the Protection of Consumer Rights and Interests stipulates: "Business operators shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business should fulfill their security obligations to consumers. " Article 49 stipulates: "If a business operator provides goods or services and causes personal injury to consumers or other victims, it shall compensate medical expenses, nursing expenses, transportation expenses and other reasonable expenses for treatment and rehabilitation, as well as the income reduced due to absenteeism." In this case, the operator should compensate the consumer for the related treatment expenses and lost time because the hot pot bottom spilled on the restaurant floor caused the floor to be slippery and directly caused the consumer to fall.

7.Sign a contract and fail to perform it

Consumer protection and mediation help safeguard rights.

Brief introduction of the case

In November 2020, consumer Li paid 23,000 yuan in an art training company to participate in the art test training. When signing the agreement, he agreed that if he failed the exam, he could get a refund of 80%. After training, Li failed to go online in the 2021 art test. Li repeatedly found the training company to request a refund of the training fee according to the contract, but the training company did not perform the contract. Li had no choice but to complain to the market supervision office in the jurisdiction in June 2021. After investigation and verification, the situation reflected by Li is true. After organizing on-site mediation between the two parties, the training company finally refunded 80% of the training fees to consumers at one time in accordance with the contract, totaling more than 18,000 yuan.

Consumer Reminder: Article 577 of the Civil Code stipulates: "If a party fails to perform its contractual obligations or fails to meet the contract obligations, it shall bear the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses." Article 16 of the Law on the Protection of Consumers’ Rights and Interests stipulates: "When providing commodities or services to consumers, business operators shall perform their obligations in accordance with the provisions of this Law and other relevant laws and regulations. If the operator and the consumer have an agreement, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations. " This case is a typical case about the non-performance of education and training. After consumers purchase training services, they fail to pass the art test, and the training company fails to perform the agreed behavior according to the contract, which infringes on the legitimate rights and interests of consumers.

8.Snails are eaten in lettuce

Merchants pay 1,000 yuan.

Brief introduction of the case

In March, 2021, consumer Li ate snails while eating lettuce at a barbecue restaurant in Jiangdong. After discovering the problem, the merchant originally promised to give free treatment, but because the consumer took pictures on the spot and uploaded them to the circle of friends, the merchant asked him to delete the content of the circle of friends, but the consumer was unwilling and had to come to the market supervision office in the jurisdiction for mediation. After mediation, the consumer Li deleted the content and pictures of the circle of friends, and the merchant agreed to compensate the consumer for 1600 yuan.

Consumer Reminder: A good meal can maintain ten thousand families, and the daily necessities are related to the overall situation, and food safety is no small matter. Merchants should bear corresponding responsibilities if they produce and sell food that does not meet food safety standards. Typical cases of food safety have important propaganda and warning significance for standardizing market operation order and protecting food safety. As consumers, they should raise their awareness of safety when buying food, choose formal channels, and protect their rights in time once problems are found.

9.Not fully informed

The negative film "lost" and caused trouble

Brief introduction of the case

In April 2021, consumer Mr. Xiong complained that he took a group of wedding photos worth 7,800 yuan in a photography shop in the urban area in July 2020. Shortly after filming, Mr. Xiong and his wife, who had never been to Anhui, actually learned from local friends in Anhui that their wedding photos appeared in the window of a photo studio in Anqing City, Anhui Province. After verification, there is an agreement in the contract that the photography shop should delete all relevant archived photos and negatives after the film selection. The photography shop admitted its mistakes. After mediation, the photography shop finally agreed to compensate Mr. Xiong for 5,000 yuan, and contacted the photo studio in Anqing City, Anhui Province to remove the photos of Mr. Xiong and his wife in time.

Consumer reminder: citizens have the right to portrait, and they are not allowed to use other people’s portraits for profit without their consent. The wedding photography shop in Anqing City, Anhui Province, without the consent of Mr. Xiong and his wife, used their wedding photos to be displayed in the shop window for advertising, infringing on the portrait rights of Mr. Xiong and his wife, which is an infringement. As a service provider, the photography shop in Yiwu failed to inform consumers of the outsourcing of photography services, failed to inform the outsourcing team of the film deletion agreement, failed to find and effectively stop the film outflow for window display in time, and should bear the corresponding tort liabilities such as compensation for losses and apology.

10.New cars are easier to buy than to buy.

Mediation gives a refund.

Brief introduction of the case

In March 2021, consumer Wang bought a Dongfeng motor at an automobile sales center, and spent 109,000 yuan (including a license). When picking up the car, he found that the car was overweight and could not get a certificate or a license. The dealership said that after adjusting the good car, it would follow up the business, but it has not been done well. At the end of the month, it contacted the vehicle management office and learned that the vehicle was illegally produced and had major safety hazards, and the state no longer arranged for the vehicle to be licensed. Consumers believe that the car dealership still sells illegal vehicles knowing the relevant policies of the state, and complain to the market supervision office in the jurisdiction for a refund and compensate for the loss of 10,000 yuan. After verification, the experience of consumer Wang was true, and the car dealership could not solve the problem that the car could not be licensed. After mediation, the car dealership agreed to return the car for a refund, and the consumer also accepted it.

Consumer Reminder: When buying a car, consumers should pay attention to choosing a regular authorized dealer to buy a car, and when signing a contract, they should reflect the specific commitments in the contract. Don’t believe in propaganda such as "low price" and "discount". Novices who don’t know much about cars should find friends who are familiar with cars when buying a car to prevent being deceived. After buying a car, you should pay attention to storing the relevant information and vouchers (such as car purchase invoices, product descriptions, sales contracts, maintenance records, etc.). When your legitimate rights and interests are infringed, you should complain in time and actively protect your rights.

(Source: Yiwu Market Supervision)

Although it was a weekend yesterday, the workshop of Chengdu Gree Titanium New Energy Co., Ltd. in Xinjin District was still busy. "There are too many orders waiting to be delivered before the Spring Festival. We work overtime until 11 o’clock every night and work overtime as usual on weekends and holidays." Yang Tianfu, the director of the automobile factory, told the reporter that in the past 2023, compared with 2022, the order volume increased by more than 30%. "The factory has achieved full production, the efficiency has improved, and everyone is more motivated!"

In 2023, Chengdu Gree Titanium New Energy Co., Ltd. achieved a great leap in terms of orders, production capacity and export volume. In particular, it won the largest order worth 360 million yuan in the new energy bus industry that year and became famous in the industry. The large-scale popularization and application of new energy vehicles in the public transport industry has brought market opportunities for enterprises like Chengdu Gree Titanium. Seize the opportunity and share more market cakes. "In 2024, we will work harder, not only to further expand the domestic market, but also to speed up the pace of going abroad and let more regions in the world apply the’ Chengdu-made’ new energy bus." Dong Feng, general manager of Chengdu Gree Titanium New Energy Co., Ltd. said.

01

A car goes offline every 8 minutes.

Sprint 100 logistics vehicles every day.

Walking into the assembly workshop of Gree Titanium, the reporter saw that two 400-meter-long production lines were filled with logistics vehicles being assembled, and more than 200 workers were distributed in chassis tire installation, cab installation, seat installation, glass installation and other links. Through orderly assembly line operation, every 8 minutes or so, an assembled logistics vehicle was commissioned, rolled off the assembly line and drove to the parking lot for shipment.

"Before the Spring Festival, a number of logistics vehicles are being rushed, and they are full of horsepower. They sprint the output of 100 units every day and start while producing." Yang Tianfu proudly introduced that logistics vehicles are another important product of Chengdu Gree Titanium besides buses. In 2023, the factory delivered tens of thousands of logistics vehicles, and the order volume of logistics vehicles will exceed 10,000 in 2024.

In Dong Feng’s view, the company achieved a big breakthrough in 2023. He told reporters that when competing for the largest order of 200 18-meter buses from Yinchuan, Ningxia, there were also domestic first-class car companies such as BYD and Xiamen Jinlong. Chengdu Gree Titanium successfully won this order by accurately grasping the customer’s needs, designing a customized appearance plan according to the local culture and characteristic elements, and establishing a supporting after-sales service station in the local area to quickly respond to the customer’s after-sales needs.

"These 200 18-meter-long buses have been delivered. Some time ago, I just delivered a batch of customized buses in Linyi, Shandong. On the evening of the 20 th, another batch of buses customized by Zhanjiang, Guangdong Province were sent away. " Dong Feng introduced that in 2023, in addition to Chengdu’s local market, Gree Titanium’s buses also expanded greatly in other places, and were sold to Yibin, Meishan, Yinchuan, Xining, Linyi, Beijing, Tianjin, Zhanjiang, Xingtai and Hangzhou.

Not only that, Gree Titanium’s new energy buses have also opened up the international market, and were sold to Norway, Israel and other countries last year. It is understood that Gree Titanium new energy bus has the characteristics of wide temperature resistance and fast charging, and can adapt to extremely cold or extremely hot environments. "We are communicating with some Central Asian countries and Southeast Asian countries to try to open up the markets in these places." Dong Feng said.

02

The additional production line is at full capacity.

Seize the development opportunity of new energy industry

"Lithium battery and hydrogen energy are the two tracks of the new energy industry. Xinjin District is closely following the action of building a strong chain, aiming at the two tracks of lithium battery and hydrogen energy, and is vigorously developing the new energy industry. " He Zhongheng, director of Xinjin Economic and Information Bureau, said that leading enterprises such as Contemporary Amperex Technology Co., Limited, Gree Titanium and Sinoma Technology, as well as upstream and downstream enterprises such as Silibao, Indira and Mingran Intelligent, are all producing at full capacity at present, and some of them have invested in expanding new production lines, all of which are seizing market opportunities.

As a leading manufacturer of hydrogen bottles in the industry, Sinoma Technology (Chengdu) Co., Ltd. recently signed an agreement with Xinjin District to invest an additional 500 million yuan to build 100,000 automatic production lines for hydrogen storage bottles. After the completion of the new project, Xinjin Base will become the largest production base of hydrogen storage bottles in the Asia-Pacific region, with an annual production capacity of 200,000 bottles, more than 100 new jobs and an annual output value of more than 500 million yuan.

The reason for adding a new production line is that with the vigorous development of green hydrogen industry, the market demand for safe and efficient gas storage and transportation equipment has greatly increased. At present, the application scenarios of hydrogen storage bottles of Sinoma Technology have blossomed everywhere, and have been applied to hydrogen-powered light rail vehicles, hydrogen-powered work boats, CNG buses, hydrogen-powered commercial vehicles, etc. The market is in short supply.

In 2021, Contemporary Amperex Technology Co., Limited, which settled in Xinjin District and built five lithium iron phosphate battery production lines, increased its weight again in 2023, investing in the construction of two battery PACK production lines with an annual output of 6.6GWh, and now it has been officially put into production. It is understood that the battery PACK is the terminal product provided by the battery factory to the downstream automobile factory, which mainly includes several parts: battery core, module, electrical system, thermal management system, shell and BMS.

The new energy industry is developing rapidly. How can the government provide good service and relieve the worries of enterprises? "On January 18, Xinjin District held the first political and business forum to optimize the business environment this year, and invited more than 20 enterprises to make demands face to face. Several major new energy enterprises were invited." He Zhongheng said that new energy enterprises raised issues such as electricity security and transportation security at the meeting. "We must escort the development of the industry with a better business environment and promote the qualitative change of the new energy industry from a single project to an industrial cluster."

Original title: "Made in Chengdu" New Energy Bus Speeds to Home and Abroad "

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　　CCTV News:Fourteen departments, including the Ministry of Industry and Information Technology, the Ministry of Education, the Ministry of Public Security and the State-owned Assets Supervision and Administration Commission of the State Council, jointly issued the "Implementation Opinions on Further Deepening the Co-construction and Sharing of Telecommunication Infrastructure to Promote the High-quality Development of Double Gigabit Networks" to deploy and promote a new round of co-construction and sharing of telecommunication infrastructure.

　　According to the "Implementation Opinions", by 2025, the working mechanism of telecom infrastructure co-construction and sharing will be continuously improved, the construction environment of "double gigabit" network will be further optimized, and cross-industry co-construction and sharing will be deepened and expanded, effectively saving social resources.

　　Strengthen the effective connection between the special planning of communication infrastructure and national strategic planning, land and space planning, support the co-construction and sharing of 5G access networks, and promote the roaming of 5G different networks. Promote the unified and coordinated entry of facilities such as 5G base station sites, computer rooms and indoor distribution systems in key places to ensure equal access to 5G and Gigabit optical networks. Establish and improve the co-construction and sharing mechanism of rural telecom infrastructure, and encourage basic telecom enterprises to promote the co-construction and sharing of rural pole and road cables through the modes of sharing cables in the same ditch and sharing cables in the same pole.

　　Encourage cross-industry open sharing to form a number of typical cases.

　　The "Implementation Opinions" encourage cross-industry open sharing. Strengthen coordination and communication between power, municipal administration, highways, railways and other departments, promote the opening and sharing of towers, pipelines, tunnels and other facilities to the "double gigabit" network construction, and promote "one pole for multiple purposes" and "one tower for multiple purposes". Carry out cross-industry sharing demonstration projects, and form a number of typical cases by the end of 2025.

　　In addition, it is necessary to study and formulate standards for building and sharing big data platforms for telecommunications infrastructure. By the end of 2025, all localities will complete the construction or upgrading of the platform system in their own regions according to the standards, and basically realize the digital guarantee of the co-construction and sharing process.